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Why is the engagement of your employees important and how can you manage it?
Much research has been undertaken to look at this very question and come up with ideas and ways to measure, monitor and improve colleague engagement. What we do know is engagement is at the discretion of your employee and if they care more about where they work and what they are doing, companies can see increased productivity, increased client service and reduced turnover of employees.
The results of this can be seen in better quality products and services, increased sales and brand loyalty with returning customers and reduced employee related costs.
The various research highlights a few key areas to focus on to increase colleague engagement:
that there are good managers who are authentic and provide coaching and quality feedback
that the leaders of the organisation are inspiring, transparent and have a clear mission
that there are growth and development opportunities within roles and their learning
that there are opportunities for autonomy and that employees feel empowered
that there is a positive work environment with a good work-life balance, colleague recognition and an inclusive culture
To manage it effectively, you first need to measure it through survey and dialogue and then create a suitable people plan of action, to implement over a period of time.
In addition to data and a plan, it is important to have a story to share with your colleagues, clients and business partners.
At LINAR, we can help you identify the appropriate approach and priorities and to co-create a plan of action.
For organisational effectiveness, it is important to have a clearly defined framework of expected behaviours, skills, knowledge, values and performance measurements.
At LINAR, we can advise on appropriate diagnostic approaches, framework options and language definitions. We can then partner with you to build, implement and review a suitable solution.
Human Capital Planning
Your people, meaning your employees, are the most important asset you have.
At LINAR, we can advise and partner with you to better understand where your human capital strengths are now and identify the gaps and subsequent opportunities for improvement. Our purpose is to help you identify and leverage the strength of your human resources and to maximise its potential.